Human Resources
Sales people mistrust Human Resources and Human Resources does not understand the sales force, sound familiar?

You need help closing this gap through an experienced specialist who have successfully overcome dilemma for sales organizations.

Areas of concern:

• Best Practices in Hiring

• Sales Management Succession Planning

• Sales Compensation

• HR Compliance (Harassment & Diversity Training)

A company’s employees are one of their most valuable assets and sales people have special needs.

Sales people are many times off sight. What they say or do could lead to charges of sexual harassment, harassment or diversity misconduct. You need to provide training that increases your success in preventing these charges.

You need help driving your business by matching your employee’s behavioral characteristics with those of your customer’s needs and internal culture. Alignment improves customer satisfaction, client retention increases, sales per customer increase, and this all results in increased ROI through efficiency.

Best Practices in Hiring

What does the right sales person, or sales management candidate, look like for your company?

Have you been disappointed when your best sales person left the company after a promotion to manager?

Are your turnover rates high and have you accepted this as a cost of doing business?

Hiring the right sales people for your organization will increase sales and productivity through improved alignment with your customers.

Your company needs to identify and select the right sales profile to meet your needs, your culture and your customers. Based on this profile you are able to select the right candidate and thereby reduce costs associated with hiring, training, and retention.

Sales Management Succession Planning

Succession planning ensures that a company continues to have highly qualified people in all positions, not just today, but tomorrow, next year, and five years from now.

Employees are recruited and prepared for advancement as part of a success planning process. They are ready for new leadership roles when someone leaves.

Our Consultants understand an organization’s long-term goals and objectives. We work with internal sales leadership and human resources to identify the workforce’s developmental needs. Our system enables organizations to instantly identify succession needs, recognize performance gaps, and easily search for available talent.

Sales Compensation

What is the right mix of compensation (salary, bonus, commission) to achieve your sales objectives?

Are your sales people selling the products that maximize your profitability? Or, are they selling what is the easiest to earn a quick buck!

You require a comprehensive examination of your current sales compensation plan and suggests methods to maximize sales results through improvements in your compensation mix.

HR Compliance

Sexual Harassment and Diversity Training

Effective January 1, 2005, California Gov. Code ß12950.1 (part of the Fair Employment and Housing Act - FEHA) requires all employers with 50+ employees to provide, at a minimum, 2-hours of interactive, effective sexual harassment prevention training and education for all individuals who supervise other workers.

New supervisors must receive training within six months of their hire or promotion date. Additionally, all supervisors must receive re-training every two years.

Recommendations for Training

Legal and Human Resource professionals strongly recommend companies utilize an experienced neutral third party to provide instructional workshops on sexual harassment prevention. Employees are more willing to share their own experiences without the potential inhibitions of an internal company representative or attorney.

Expert Trainers

All of the facilitators of The Tom Porter Group, Inc. are HR experts (VP & Director level professionals) and experienced trainers.

Our facilitated workshops include a brief video presentation and materials that focus on:

Information and practical guidance regarding federal and California provisions concerning the prevention and correction of sexual harassment, harassment and diversity.

Supervisor instruction in the prevention of harassment, discrimination and retaliation in conducting sexual harassment investigations.

Interactive discussion covering workplace scenarios and case studies.

These workshops fulfill California State Law AB 1825 compliance and includes interactive materials and a list of participates to confirm compliance.

Contact us today to find out how we can assist you in your Human Resource Services.